Frequently Asked Questions
Everything you need to know about our latest collections and services.
How do I determine the right size for me?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for all garments to ensure you find the perfect fit every time.
What is the status of my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our 'Track Order' page to see real-time updates.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
Do you ship internationally?
Yes, Fix It Sticks ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Fix It Sticks apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and laying flat to dry. Specific care instructions are also printed on the internal garment labels.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.